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Network operators : Europe : Everything Everywhere gets 4G go-ahead from Ofcom
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goldenface Posts: > 500

The customer service I've had terrible experiences with. I've been lied to, had broken promises, over charged etc. As long as I don't have to speak to them, everything is fine. I think every operator is capable of giving terrible service though.
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Posted: 2013-01-22 21:31:24
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Bonovox Posts: > 500

Yeah swings and roundabouts but apparently the worst customer service award has recently gone to Orange and Talk Talk
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Posted: 2013-01-22 21:50:02
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Bonovox Posts: > 500

http://www.bbc.co.uk/news/technology-21148021

EE finding hard to sell 4GEE. I wonder why??
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Posted: 2013-01-22 22:35:01
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goldenface Posts: > 500

Too little, too late. The other networks are gonna be glad EE managed to get their 4G early as it's going to be a hard sell for them.

All the other networks have to do now is launch their 4G services at a lower price and hoards will take it up. EE have made a huge booboo. The could have signed up tons of customers to new 2 year contracts if the price was right but they chose to gamble on the hype, which hasn't sustained.

People are more savvy than they might imagine them to be.
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Posted: 2013-01-23 00:00:15
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Bonovox Posts: > 500

EE store in Birmingham during Christmas when I went in I was greeted by a very untrained member of staff. I asked to double check how much the Nokia Lumia 820 was on pay as you go. He said no we don't do that phone on pay as you go. I said yes you do and pointed out in the store brochure saying it's £269 and his reaction was 'oh'
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Posted: 2013-01-23 00:07:00
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Bonovox Posts: > 500

Bidding from other networks is underway

http://www.mobilenewscwp.co.uk/2013/01/23/bidding-in-4g-auction-now-under-way/
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Posted: 2013-01-23 14:09:00
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tranced Posts: > 500

EE: 318,000 subscribers to 4G LTE, aims for 1M by December

British carrier Everything Everywhere, known as EE, has revealed that 318,000 people have signed up for its 4G LTE service, just five months after it launched the first 4G network in the country. The carrier hopes to extend the number past 1 million UK customers using its high-speed network by the end of the year.
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Posted: 2013-04-23 21:46:56
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etaab Posts: > 500

And I bet 317,999 of them are unaware of what a bad deal they're getting.
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Posted: 2013-04-23 21:59:53
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