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Shotgun Posts: 163

Everytime i turn my phone on i get the 3G icon to appear briefly but then goes off so i,m unable to video call, I,ve been in the network settings & GPRS/3G is ticked, Is the a way to have the icon showing so i can use the video calling?

Thx Shotgun
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Posted: 2008-03-28 09:15:48
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paul101 Posts: > 500

could it to be with 3g signal in your area??
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Posted: 2008-03-28 11:50:25
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gaming_guy Posts: > 500

have you tried doing a network search and selecting the 3g network manually?


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Posted: 2008-03-28 12:03:30
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Daedalus85 Posts: > 500

Is it activated on your account at your providers end?
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Posted: 2008-03-28 12:13:06
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Shotgun Posts: 163


On 2008-03-28 12:03:30, gaming_guy wrote:
have you tried doing a network search and selecting the 3g network manually?


Just tried that & i have 2 options O2UK house & O2UK with a house & the 3g icon on it i select the 3g icon then it searches the icon appears then goes off then i go back to the settings & its changed itself back to the O2UK with the house icon?
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Posted: 2008-03-28 20:43:56
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gaming_guy Posts: > 500

the house icon just means that its your home (main) network
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Posted: 2008-03-28 20:55:49
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Shotgun Posts: 163


On 2008-03-28 20:55:49, gaming_guy wrote:
the house icon just means that its your home (main) network



So how come it wont stay on the 3G network? I know i,m in the area coz i,ve got a mates phone with me now hes on O2 & his 3G icon is showing.
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Posted: 2008-03-28 21:07:29
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Daedalus85 Posts: > 500

*sigh*


Like I said, have you checked to see if it's activated?

With O2 theres two courses of action you need to take. The first is, ring up customer services and see if your tariff is capable of 3G. If not, a tariff change might be in order.

If you still have no luck, a sim swap to a newer sim card might be in order, again customer service can do this.
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Posted: 2008-03-28 21:49:46
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Shotgun Posts: 163

Ok thx for the info guys....
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Posted: 2008-03-29 07:37:46
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Shotgun Posts: 163

Yes if was the new SIM that needed 3g software on it...
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Posted: 2008-04-08 20:30:11
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