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pmerryman Posts: > 500

I know, but surely o2 would like the money.
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Posted: 2011-08-16 22:01:14
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fluke9 Posts: 461

I was a customer of theirs for many years, the last upgrade they offered me was a down grade, less text's limited internet, told them I was going to 3 unless they could do better, they said go.
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Posted: 2011-08-16 22:35:37
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pmerryman Posts: > 500

Bloody hell.
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Posted: 2011-08-16 22:48:27
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Rookwise Posts: > 500

Same here. I've been with O2 since they were BTcellnet. Same with my mother and my girlfriend. All they said was that GiffGaff dont have a UK customer service center so they're no good ????? (er....online forum,ask an agent option hmmmmmm)
O2 will no longer match or beat any deals found elsewhere either. Was told that by their online customer service number and also the store attendant at my local O2 shop.

If your daughter does go on Giffgaff. You will need to activate the sim by topping up 10 minimum (I would recommend 20 top up if you intend to purchase a goodybag as well). Once activated and your phone number is shown in the top left of your My Giffgaff page. You can use that 10 credit to buy a goodybag or just as credit. You can even just buy a goodybag instead paying for it out of your credit.
A goodybag lasts for 30 days. You need to queue your next goodybag at least 24 hours before the current one expires. If you use all the minutes in a goodybag (eg 10's 250mins) you cannot just buy another goodybag. You must wait until the current one expires and your queued one starts. Additional minutes etc used over the goodybag allowance comes out of any credit on the account which is why I'd recommend a minimum of 10 credit stored on your account as a backup to a goodybag just incase its needed.

The auto top up feature works by if your credit falls below 3 you allow giffgaff to automatically take money from your account and add it onto your credit balance. IIRC you can specify how much you want to auto top up. I dont use the feature personally as my credit never falls below 30 (payback is great )


You can also use O2 e top up vouchers to add credit and theres also giffgaff e top up vouchers available now (Asda,Tesco,Post Office,Bargin Booze are the ones I know of that do them). You basically go onto giffgaffs website and input the voucher code in the box halfway down your My GiffGaff page on the right or by ringing the top up line from your phone.
Goodybags can only be purchased via GiffGaffs website.


Hope this helps
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Posted: 2011-08-17 01:06:01
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fluke9 Posts: 461

I don't use giffgaff but does that auto top up work on the normal 8p 4p tariff ???
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Posted: 2011-08-17 02:29:06
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pmerryman Posts: > 500

Many thanks guys, this does seem the way forward.
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Posted: 2011-08-17 08:53:26
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Rookwise Posts: > 500

Quote:
On 2011-08-17 02:29:06, fluke9 wrote:
I don\\\\\\'t use giffgaff but does that auto top up work on the normal 8p 4p tariff ???\\n



Yeah it does. It's not for goodybags. Just auto tops up you credit.
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Posted: 2011-08-17 14:59:00
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fluke9 Posts: 461


On 2011-08-17 14:59:00, Rookwise wrote:
Quote:

On 2011-08-17 02:29:06, fluke9 wrote:

I don\\\\\\'t use giffgaff but does that auto top up work on the normal 8p 4p tariff ???\\n







Yeah it does. It's not for goodybags. Just auto tops up you credit.



Thank you.
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Posted: 2011-08-17 17:06:05
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pmerryman Posts: > 500

So are you saying you cant do auto topup for goody bags?
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Posted: 2011-08-17 20:55:09
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julias Posts: > 500


On 2011-08-17 20:55:09, pmerryman wrote:
So are you saying you cant do auto topup for goody bags?



You absolutely can mate!


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Posted: 2011-08-17 21:02:41
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