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This is a PH-specific FAQ. Other FAQs are available:
The
ESATO FAQ.
Answers to the most common questions on Esato Forums (FAQ style)
What is SonyEricsson Philippines hotline number?
+632 635 –1860 to 61
(Mon- Fri 8:00 am – 6:00 pm)
Where can I have my
phone's firmware upgraded
You can try the following official

Service Points:
Smartnet Service Center
377 Sen.Gil Puyat (fomerly Buendia)
Makati City
(between Makati Avenue and Paseo de Roxas)
Tel: 8961140, 8961474, 8961837, 8962639, 8963282 , 8965753
Fax no: 8970312
Email:
service@smartnet.com.ph
SONY ERICSSON CONCEPT SHOP
Makati:
The Digital Exchange, 3rd Floor, Glorietta 3 Mall, Ayala Center
Tel. (63 2) 752-8417 to 18
Cebu:
3rd Level, Ayala Center Cebu, Cebu Business Park
Tel. (63 32) 231-8691, (63 32) 231-8694
Quezon City
Cyberzone, G/F Carpark Building, SM North Edsa
Tel. (63 2) 426-4679
Libis office:
30th floor IBM bldg
Eastwood city, libis
(02) 995-7355.
You can email them
customerservice@sess.com.ph
There is also the
thread where you can post SESS-specific questions and inquries.
Semicon
Semicon has several branches. Please visit their
site for the address of the one nearest to you.
If you are a P900 user, you can do so online via the
SonyEricsson Update service website.
Where do I post for quick answers? / What is Pinoy Chitchat?
If you are looking for quick answers to your question (ie. where to buy a bluetooth headset), try the Pinoy Chitchat thread. That thread is not archived, and is deleted every 10,000 posts or so.
Discussions are generally about SE phones, but discussion can range from serious to trivial, and often times, just crazy.
Are there regular meet-ups (ie EB or Eyeballs)
For the latest news about meet-ups, try the
Pinas EB thread.
I haven't attended an EB (or, I wanna get scared) Where can I find the pictures of the "members"?
The
Philippine SonyEricsson Users Club- SE Ph Club gallery
My post/thread is missing. What happened to them?
You can see if they've been moved to a more appropriate forum by clicking on the "My Posts" link, in the second line of the top menu on every page.
A post or a thread can be edited, moved, deleted by a moderator or by the Administrator. Please refer to the
Esato Forum Rules.
Where can we discuss about the local Mobile Network Operators?
You can also try the
Comments for Globe, Smart, Sun operators (PH)
I'm a Px00 (P800, P900, P910) user. Where do I talk about my phone with fellow users?
Head over to
Sony Ericsson P800/P900 Philippine Users Group
Why do some threads have "PH" on their titles?
ESATO is an international SonyEricsson forum. We usually include "PH" (for Philippines) to distinguish the Philippine-specific threads from other threads by users from other countries.
What is Pinoy Chit-Chat?
Pinoy Chit-Chat is a thread primarily for Pinoys at ESATO, but everyone else is welcome.
A thread for exchanging ideas, opinions, and what-have-yous about local matters (for local Pinoys) and updating each other (for Pinoys outside the Philippines.)
What does Pinoy mean?
Pinoy is a local slang for a citizen of the Philippines. Formally, we are called Filipinos.
What does Pinas mean?
Pinas is truncated from the word Pilipinas, the local term for our country the Philippines.
Who posts at Pinoy Chit Chat (PCC)
Look at the
PCC Poster's Profile thread for this info.
What is the address of arnoldc's wap site?
Please go to
http://www10.brinkster.com/azcruz/
Are there any rules when posting at the Chit-Chat thread?
There really aren't any hard and fast rules for posting at Chit-Chat. Since this thread is still part of the ESATO community, all ESATO rules hold true in this thread.
However, we have Chit-Chat posting guidelines which we hope everyone would try to follow.The Chit-Chat thread is not meant to be a localized version of the ESATO community. Everyone is encouraged to post their messages in the proper forums for their questions about their phones. Sometimes, there are discussions about local operators and settings but if the matter would be of any use to non-Pinoys, please post them outside Chit-Chat so we also contribute to the growth of the ESATO community as a whole.
We also have a market place forum. If you intend to sell any wares (or looking for any) please post them there. A post showing your link to your message in the market place is OK.
This is the un-official cyber-tambayan of the CLUB/GROUP. We always want to hear about your opinions and experience on issues that may affect the Club/Group, but if the issues are sensitive (especially about negative experiences and naming names), we encourage you to send a PM or an email instead to any of the interim officers of the Club/Group instead (Handsome Puppy, arnoldc, babynino, GOwin.) You could still post your experience, but we hope you won't post the names until we could get a response about the allegation from the other party. I believe this is fair for you, and the other party.
Are there Off-topic subjects in PCC?
Yes. All matters pertaining to the following have been moved to their own dedicated threads:
Buying/Selling of Phones and Accessories forum
Rants, raves and requests for Ringtones, Themes, Screensavers @ You Know where
Are there anything else?
PCC is very dynamic, just watch out for announcements. But here is a simple rule: If the subject you wish to post is not PARTICULAR to philippine users, most likely you can post it in the international part of the forum. Read some of the previous posts, to get a feel of how things work.
Dictionary 101
PCC - Pinoy Chit-Chat
PEB - Pinas EB
EB - Eye Ball. Slang for meet-ups.
I heard that PCC and PSEUG once got featured in the Esato news section, where is the article?
Yep, laffen (the webmaster and owner of the site) seems to have ran out of better news to tell and decided to feature the group. Read his article:
True SonyEricsson fans live in the Philippines
Is there a faster way of setting up my
phone?
Yes, it's called OTA (or Over the Air) configuration.
For GLOBE users, type "Go {choose from: T39, T65, T68, R520, T610, T630}" and send to 2951. It will cost you 2.50 per request.
For SMART users, type "SET GPRS T68" and send to 211. I don't know what other models can be used, and how much they charge.
Threads/posts of possible special interest to Pinoys: (Please keep in mind that some of the links posted here are in the "international" part of the board, so please write in English)
GPRS setup for your phones (R520, T39, T65, T68)
GLOBE
SMART
PC/Notebook setup for using your
phone as a modem.
GPRS for Notebooks and PCs
Setup for IR, Cable (DRS-10, DRS-11, modified service cable), and Bluetooth

.
PDA settings and discussions
PalmOS (Palm, Sony, Handspring)
PocketPC (Ipaq, Jornada) [small](no existing PPC-related thread. will update this as soon as there's one)[/small]
SyncML Discussions
Weblicon
thread,
corporate website
EB - Eye-Ball thread
Pinas EB
Historical Threads - locked or inactive Ahh ... remember the days when 50 or so posts are considered long threads already?:D
Pinas EB incarnations-
Original,
Second,
Third
Pinoy Chit-Chat incarnations-
Original,
Second,
Third,
Fourth,
Fifth
Sony Ericsson Filipino Users (Originally "T68 Filipino Users") -
First thread,
Second Thread
(Consider this as a work in progress. For the most part, I will be maintaining this FAQ with your help and inputs.
It's not meant to be an Q & A thread. Please refer to the appropriate thread, or if there's no such topic thread, please start a new one.
[ This Message was edited by: GOwin on 2004-09-07 00:46 ]
[ This Message was edited by: GOwin on 2004-09-27 01:34 ]
[ This Message was edited by: GOwin on 2004-09-27 01:52 ]
[ This Message was edited by: GOwin on 2005-05-10 01:04 ]
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Posted: 2004-08-20 17:59:46
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already tried SEARCH but cannot find the answer:
What is the latest firmware for P900? your reply will be deeply appreciated.
Thanks
--
Posted: 2004-11-07 05:09:40
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Quote
Quote:
On 2004-11-07 05:09:40, bokayo wrote:
already tried SEARCH but cannot find the answer:
What is the latest firmware for P900? your reply will be deeply appreciated.
Thanks
Answers to the most common questions on Esato Forums (FAQ style)
New Firmware R5B02
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Posted: 2004-11-09 19:32:57
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@jowi: THANKS!!!!
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Posted: 2004-11-10 04:48:49
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actually, I find it better to just check the online update for the P900 and P910.
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Posted: 2004-11-10 05:46:15
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thanks.
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Posted: 2004-12-12 16:19:11
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very nice faq!
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Posted: 2005-01-20 10:59:04
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i tried calling the Official Sonyericsson Philippines Hotline and there's nobody answering the phone.
6371600
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Posted: 2005-05-01 12:40:50
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I recommend Smartnet or SESS for service and repairs.
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Posted: 2005-05-30 11:13:38
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try calling 187 for that PLDT directory.
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Posted: 2005-08-13 17:26:52
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