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djlamp Posts: 4

i recently purchased a SE V802SE with the new Z800i firmware uploaded onto it.

I have had it now for about 2 weeks, and everything was going good until a couple of days ago when my phone rang.

i answered the call and noticed that my display on the inside was completely white (backlight works) i then closed it and noticed that my external screen was black.

everything works fine: make calls, accept calls. but i cannot see who is calling and cannot use the menus as i cannot see what i am doing.

i tried taking the memory stick out and trying the phone like that, but it did nothing.

please help!!!
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Posted: 2005-04-08 07:04:11
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sngd Posts: 101

its a well known problem. i think its something to do with the battery over heating the phone (on rare occasions they get a little too warm)

take the simcard out then switch it on. the screen should reapear

if that does'nt work then its a CS job....
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Posted: 2005-04-08 16:06:42
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djlamp Posts: 4

i tried taking the sim card but that did not work either,

thanks for your help anyway.
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Posted: 2005-04-11 21:48:57
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